Category

Provider

Name(s)

Purpose

Web analytics and performance

Google Analytics & Optimise

_ga; _gat; _gac
_gaexp; _gid; _gali;
_utma; _utmz; _utmb;
APISID;
NID; HSID;
S; SAPISID; SID;
SIDCC; and SSID.

We use Google Analytics cookies to collect data that allows us to understand how visitors are using the website. We use this information to better understand how we can improve our customer journeys and website functionality.
All data collected via this method is anonymous.
As part of the Google Analytics platform we have switched on 'Demographics and Interest Reporting' to better understand our website visitors.
For more information regarding Google Analytics, including how to opt out, please view the Google Analytics Privacy Policy.

Adalyser

__adal_ca;
__adal_cw;
__adal_id;
__adal_ses.

We use Adalyser cookies to collect data that allows us to understand how visitors arrive at the website. We use this information to better understand how we can improve our customer journeys and website functionality.
All data collected via this method is anonymous.
For more information, please view the Adalyser Privacy Policy.

Mediahawk

mhVisitorId

We use Mediahawk cookies to collect data that allows us to allocate a unique inbound phone number for each website visitor.
All data collected via this method is anonymous.
For more information, please view the MediaHawk Privacy Policy.

Hotjar

_hjClosedSurveyInvites;
_hjDonePolls;
_hjMinimizedPolls;
_hjDoneTestersWidgets;
_hjMinimizedTestersWidgets;
_hjDoneSurveys; hssrc;
_hjIncludedInSample; and
_hjShownFeedbackMessage.

We use Hotjar cookies to collect data that allows us to analyse how visitors interact with the website, in order to make improvements to our services.
All data collected via this method is anonymous.
For more info please view the Hotjar Privacy Policy.
If you wish, you can choose to switch off Hotjar.

Search & display advertising including remarketing

Google Advertising

DSID;
IDE; and id.

We use targeting cookies to track the performance of our own digital advertising campaigns.

We use the information gathered from the Targeting Cookies to help understand where to display our digital advertising and how effective it is.

Our current third party advertising partners are: Google, Bing Ads, Facebook & LinkedIn. Click each advertiser link above to view their respective Privacy Policies.

Each individual advertiser uses its own tracking cookies and the data collected is not confidential or interchangeable.

We also use the same advertisers to show online adverts to users who have previously visited the website, in the form of remarketing. If you don't want to see these ads from Google, you can opt-out by visiting the Google Ads Preferences

Manager.

Find more information about the policy for Bing Ads remarketing please view their policy.

Microsoft Advertising

MUID; _U;
MSAnalytics; _uetsid;
MUIDB; PPLState;
NAP; and ANON.

Facebook Exchange

datr; fr; wd; sb;
reg_fb_gate;
reg_fb_ref; and
reg_ext_ref.

LinkedIn

lipt; lang; liap;
bcookie; lidc; sdsc; and
UserMatchHistory.

Customer feedback & live chat

Snap Engage

SnapABugHistory;
SnapABugRef;
SnapABugNoProactiveChat; and SnapABugVisit.

These cookies help with user feedback and live chat functionality.
For more information, please view the Snap Engage Privacy Policy.

Website functionality

Park Group plc

COOKIE_SUPPORT

This cookie indicates if cookie support has been accepted

JSESSIONID, PHPSESSID

These cookies allow our web servers to respond to your actions on the website such as "Add to basket" or browsing the website. The websites wouldn't work without them.

GUEST_LANGUAGE_ID

This cookie holds the site language ID

LFR_SESSION_STATE

This cookie reports Liferay state

PGSESSION; PGTC_PRIMARY; TS01.

These cookie are tracking cookies

Lastsessionkey; lastsid

This cookie remembers search & basket content.

Searchno-X; sessionkey-X

This is a tracking cookie ID based on product type.

Loginsessionkey; site-localecookie; site-wherewewere.

These tracking cookies record logged-in sections of the website.